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Support

How can Admode help?

Say what’s wrong and a person answers, usually within two working days.

Write to us

Up to 3 files, 15 MB in all
Tell us which AI app you use, and what you asked it.

Your account and data

  • Download your data: Settings → Download everything. This works for 30 days after your plan ends too.
  • Delete your data: Settings → Delete everything, or delete one brand at a time. Otherwise it’s deleted automatically 30 days after your plan ends.
  • Delete your sign-in account, or change its email: write to us from the email on the account.
  • Your other privacy rights: see the privacy policy.

Your plan

Reporting illegal content

Admode keeps content for its members, and none of it is public. If you believe something in Admode is illegal, email support@admode.ai with the subject “Notice of illegal content”, and include:

  1. why you believe the content is illegal;
  2. where it is, as exactly as you can, for example the brand, the ad or the link;
  3. your name and email, unless the notice concerns child sexual abuse material;
  4. a statement that you believe, in good faith, that your notice is accurate and complete.

We confirm we’ve received it, decide carefully and without undue delay, and tell you what we decided and how you can contest it.

The same goes for content you believe infringes your copyright, your trademark or another right: say which work or right is yours, and that you own it or may act for its owner. We remove what infringes, and we close the accounts of members who infringe again and again.

Contact points

For authorities in the EU and for members and everyone else, under Articles 11 and 12 of the Digital Services Act, our single contact point is support@admode.ai. We answer in English and Swedish.

Security issues

If you find a security issue in Admode, email support@admode.ai with the subject “Security”. Please don’t access other members’ data, and give us reasonable time to fix the issue before you share it.

Company details

Company
HV Digital AB, a Swedish limited company (aktiebolag)
Organisation number
559586-7721
Registered office
Malmö, Sweden
Address
Sandegårdsgatan 16, 216 11 Limhamn, Sweden
VAT number
SE559586772101
Email
support@admode.ai
Website
https://admode.ai